
Stock products: Within 24 hours
Semi-stock (basic processing needed
Custom orders: 25–35 days depending on product complexity
FedEx / DHL International Express: 3–5 daysFedEx/DHL
Sea Freight: Available via partner freight agents on request
We serve customers worldwide and can ship to virtually any country or region. Glamtree currently has a broad client base across North America, Europe, Australia, Asia, and Africa. Whether you are located in the USA, Canada, the UK, Germany, France, or countries like Nigeria, South Africa, Australia, etc., we can deliver our products to you via a reliable logistics network. We work with internationally recognized couriers and freight forwarders to ensure your shipment arrives safely and on time. Please note that import regulations and duties vary by country; we advise checking your local import requirements before ordering. In general, as long as you can receive international express or freight shipments,GlamTree will be able to ship products to your location.
We understand that wholesale clients want to verify product quality before making large purchases. GlamTree is happy to provide sample orders or even free samples for testing. In most cases, you can start by ordering a small number of hair bundles or a wig as a sample, which we offer at wholesale pricing, to help you evaluate the product and market response. For serious potential long-term partners, we also provide a certain amount of free hair samples (for example, color swatches or a small hair bundle) – you would only need to cover the shipping cost. You can discuss the specific sampling policy with our sales team, and we will make sure you are fully satisfied with the quality before placing a bulk order.
No. Our hair is already processed. Re-bleaching can damage the product and is not covered under warranty.
We do not guarantee post-color quality. If coloring is needed, always test a strand first and consult a licensed stylist. Chemical treatments may damage extensions.
Yes. Use heat protectant spray and avoid direct heat on the tape, bond, or bead area. Use low to moderate heat settings to extend product life.
Hair extensions are handmade from 100% human hair, so slight variations in color between batches are normal. We strive to control color differences within half a tone.
Yes. Send us a color ring or swatch sample, and our production team will dye the hair accordingly to match your market demand.
Adhesive detachment due to manufacturing defects
Excessive breakage (>4 inches within 3 months)
Severe tangling caused by product flaws
Improper storage, usage, or reprocessing (e.g., bleaching, perming)
Expired warranty period
Natural wear and color fading
Storage in humidity, sunlight, or poor ventilation
Keep the products and contact us immediately. We will conduct a professional assessment. If we are responsible, we will offer compensation, repairs, or replacements promptly.
Yes! Just tell us your brand concept and target audience. Our sales team will recommend best-selling and new products tailored to your brand positioning.
We offer:
Market protection agreements
Competitive pricing
Custom packaging
OEM/ODM servicesOEM/ODM
Local market insights